Effective Date: 2026 (Updated)
Website: alphastepbd.com

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Full name

• Phone number

• Shipping and billing address

• Uploaded documents (such as Student ID card for discount verification)

• Order details and purchase history

We only collect information that is necessary to provide our services.

How We Use Your Information

We use the information we collect to:

• Process and deliver your orders

• Contact you regarding your order or support requests

• Verify eligibility for special discounts (such as student discounts)

• Improve our products, services, and customer experience

• Prevent fraudulent transactions and ensure security

We do not sell or rent your personal information to third parties.

Sharing of Information

We may share your information only when necessary with:

• Delivery or courier partners to fulfill orders

• Payment processors to complete transactions

• Legal authorities if required by law

All partners are required to keep your information secure and confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders

• Provide customer support

• Comply with legal obligations

Uploaded documents such as Student ID cards may be deleted after verification unless required for record-keeping.

Your Rights

You have the right to:

• Request access to your personal data

• Request correction of incorrect information

• Request deletion of your data (subject to legal or order-related obligations)

To exercise these rights, contact us using the details below.

Cookies

Our website may use cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may contain links or integrations with third-party services (such as payment gateways). We are not responsible for the privacy practices of those external services. 

Currently we are not using any kind of external or Third-Party services.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: social.alphastep@gmail.com
What’s App: +8801 784066625